• New Private Clients: Appointments must be booked strictly online via our reservation system Reservio. We do not register new clients over the phone. 
• Specialized Testing (EEG, EMG, Evoked Potentials): Bookings are accepted strictly via e-mail at: neurologie@neurologiemistrikova.cz. You must state "PRIVATE PATIENT" or "ZPŠ 209" in the e-mail subject line.

When booking an appointment online via Reservio, you can schedule your examination up to 1 hour before the planned time. DUE TO CAPACITY LIMITATIONS, APPOINTMENT BOOKINGS AND CANCELLATIONS ARE NOT ACCEPTED OVER THE PHONE. 

Phone: +420 545 424 747  Do not send short messages
Notice: This line is dedicated exclusively to existing clients already in our care. 

Inquiries about free public-insurance-covered care will be immediately disconnected by the staff.

Yes, you can cancel or reschedule an appointment online via Reservio. Please cancel your appointment at least 24 hours in advance, but no later than 2 hours before the scheduled examination. DUE TO CAPACITY LIMITATIONS, APPOINTMENT BOOKINGS AND CANCELLATIONS ARE NOT ACCEPTED OVER THE PHONE.

Important: Cancellations or rescheduling for EEG, EMG, and evoked potentials examinations must be made via email at least 2 days in advance. This opens up the time slot for other patients who need urgent evaluation. 

Acute private cases are handled with priority: book an acute/express appointment online via Reservio. 

For non‑acute patients, available appointments are offered within 14 days. 

Late cancellations or failures to attend are classified as a missed appointment. In such cases, a late cancellation/no-show fee equal to the full price of the reserved procedure will be charged. This fee serves as compensation for the blocked time of the physician and the clinic capacity. A complete overview of fees can be found in our Booking Terms & Conditions.

Please bring your medical reports (e.g., from specialists) or a summary of your medical records from your general practitioner, the results of any imaging examinations (including the written report; for imaging such as MRI, you may also bring the images on a CD or USB drive), a list of your medications with dosages, your health insurance card (ZPŠ 209), and your ID card. If you have more than 2 medical reports, please scan them into a PDF format and send them to email neurologie@neurologiemistrikova.cz.

Yes. We recommend having someone with you if you have limited mobility, dementia, or psychiatric conditions. Please note that only one accompanying person per client is allowed. Parking is available on-site, and the building is equipped with an elevator."